This article original appeared in FORBES TRAVEL on APRIL 7, 2017.
Get your scissors out, because we’re cutting the ribbon on Rome‘s Forbes Travel Guide Five-Star Hotel Eden. The Eternal City trophy of the prestigious Dorchester Collection reopened on April 1 after a 17-month renovation that called for a complete floor-to-ceiling makeover easily rivaling that of St. Peter’s Basilica’s 17th-century revamp.
With 128 years of history behind it, the Eden has reigned as Rome’s harbinger of luxury, so it’s no surprise that the 2017 reboot simply reinforces the property as Empress of the Eternal City’s upscale hotel scene.
And it’s not just about a different look. Hotel Eden has opened the doors with a new mentality set to change the scope of Rome’s luxury hotels.
These are the five elements about the fresh hotel that stand out the most to us.
Hotel Eden raises the bar on opulence by deliberately downsizing room count by 20 percent, from 121 rooms to 98, and the overall effect is mesmerizing.
From the moment you enter the hotel’s marble-paneled lobby, the sense of space is more than gracious — it’s downright luxurious, livable and contemporary. In fact, the Eden’s objective was to create “living spaces,” and each of the 66 rooms and 32 suites are just that.
The artfully composed accommodations maximize space and highlight simplicity, featuring high ceilings and tall picture-frame windows.
With space as the main design element, Bruno Moinard, of 4BI & Associés, chose a less-is-more interpretation of the Eden’s classic history. Moinard created a contemporary art deco atmosphere with a relaxing palette of ecrus and ochres, with superbly designed (yet sparingly placed) custom furniture and lamps.
The bathrooms have a lavish touch thanks to floor-to-ceiling white marble, walk-in rain showers and separate bath, and tasteful gilded fixtures.
It’s the little details throughout the room, though, that we love the most. The master-controlled lighting and climate control (which you can play around with via iPad from your bed), the Hotel Eden LP we found on our desk, the books, Bottega Veneta bath products, GHD hair dryers and charmingly customized bags for his-and-hers toiletries.
Everyone says that if you’re going to stay in Rome, you must have a view. And they’re right. There is nothing like seeing the city’s domes, and from Hotel Eden, you get a glimpse of them all.
Suites Aurora, Malta, Medici and the Bella Vista Penthouse have the cityscape as the rooms’ main feature. And though most of Eden’s other rooms face the historic center, you can ask for a unit with a view.
But for the best vistas in the house, head to the fifth-floor terrace, where designers Patrick Jouin and Sanjit Manku added a vertical garden of soft curves and open walls for Eden’s garden restaurant, Il Giardino Ristorante & Bar. The establishment’s cocktail bar is the perfect place to perch right before sunset with a Grande Bellezza, a vermouth creation by barman Gabriele Rizzi.
For a more formal dining experience, enjoy panoramas of the city atop Hotel Eden at the property’s signature gourmet restaurant, La Terrazza.
Once the room number was reduced and space was expanded, general manager Luca Virgilio decided to increase the staff by 30 percent.
“Personal attention and intimate experience” is the Dorchester mission and, at the Eden, the mantra lives and breathes in the form of a community of professionals imbued with that well-loved Roman trait of amicizia (“friendship”). Virgilio also seized the opportunity to create a guest relations team that coordinates bespoke experiences and journeys that range from “bucket list” to “once in a lifetime.”
For more than five decades, Maurizio Pangrazio has served as Eden’s chief concierge. He’s such an impeccable and resourceful man that the city named him “best concierge in Rome.” We simply refer to him as the top point of reference for getting what we want around town.
Eden has always had a history with wellness, from the early days of La Terrazza, when executive chef Fabio Ciervo crafted one of the first macrobiotic menus in the city. During the 17-month pause, Ciervo not only studied new recipes, spent weeks researching new producers, and guest cheffing with Thomas Keller of Five-Star Per Se (New York) and Heston Blumenthal of Fat Duck (Bray, U.K.), he also went back to school for a master’s in nutrition.
Suffice to say, Ciervo is back in his glorious, 2,152-square-foot, panoramic outpost with a brand-new plate that he aims to fill with unique and quality-of-life-focused dishes.
Eden’s makeover is tip to tails and, on the ground floor, is the hotel’s first spa. Hotel Eden Spa is a four-suite area of private rooms for couples and individuals.
You’ll also spot a nail spa and blowout bar, both designed for privacy and tranquility. And the best part: Hotel Eden Spa has brought in Los Angeles skin care guru Sonya Dakar (aka the pioneer of natural and vegan rejuvenation treatments) to her first European foray to create signature facials and other treatments.